Order Processing & Shipping Times
- All orders are processed within 1 to 2 business days (excluding weekends and holidays) after payment confirmation.
- Once shipped, estimated delivery times are:
- International ( EU Member States ): 2-4 business days
- International ( Outside of the EU ): 3-7 business days
- You will receive a tracking number once your order has shipped.
Shipping Rates & Delivery Estimates
- Shipping costs are calculated at checkout based on your location and order weight.
- Expedited shipping options may be available at an additional cost.
International Shipping
- We ship worldwide, but shipping times may vary based on destination.
- Customers are responsible for any customs duties or import taxes applicable in their country.
Order Tracking
- A tracking link will be emailed once your order is shipped.
- If you do not receive tracking updates within 3 days, contact us at contact@bretone.shop.
Lost or Delayed Shipments
- If your order is significantly delayed, please contact us so we can assist you.
- We are not responsible for carrier delays or incorrect shipping addresses provided at checkout.
Damaged or Incorrect Orders
- If you receive a damaged or incorrect order, contact us within 7 days with details and photos, and we will replace or refund the item.
For any shipping-related inquiries, please reach out to us at contact@vyrales.shop.